What Latham Cusack will do for you
- Prepare your home for rental with detailed advice on necessary repairs and recommended refurbishment to maximise your return.
- Provide property styling and arrange professional photography to showcase your asset.
- Arrange professional cleaning services to set the standard high for your incoming tenants.
- Research the current market to determine the highest achievable rental return.
- Cost-effectively advertise your property on the key websites.
- Provide advice on how to ensure your property meets all current safety regulations including windows, blind cords, electrical, smoke alarms and swimming pools.
- Meet prospective tenants at private inspections or open homes. We provide prospective tenants with 30 minute property viewing opportunities and facilitate personal inspections seven days a week if required.
- Follow up the next business day to seek their feedback and facilitate an application if appropriate.
- Maintain close working relationships with our extensive relocation agent database to ensure we are one of the first company's they contact when looking for executive homes.
- Stringently reference check potential tenants and make recommendations on the most appropriate candidate for the property.
- Prepare lease documentation including tailored, property-specific special conditions. These may include requirements to keep pool water at a certain level to prevent damage to pumps, timber floor protection, bench top or tiled floor cleaning requirements, and steps to assist with mould prevention. Many owners like to provide an initial 'home guide' to tenants which may include bin collection days and isolation tap locations. We can also assist with this.
- Meticulously check the property before a new tenant moves in and record the exact condition of the home. This is documented in a detailed ingoing condition report supported by photographs.
- Collect rent and actively manage arrears. We have a strict zero tolerance policy in relation to rent arrears.
- Conduct regular routine inspections to ensure the property is being well maintained and to assess and report on any immediate, mid or long-term repairs, preventative maintenance or upgrades.
- Proactively manage rent increases and lease renewals.
- Report to you on a monthly basis of the financial state of your property. Remit rent monthly and provide a statement and copies of invoices. This information is also available at all times via the 24/7online owner portal.
- Manage all repairs, supervise tradespeople where required and pay the qualified and insured tradespeople in a timely manner.
- We offer project management of renovation and upgrade works including quote comparison, product selection and tradespeople supervision – this does attract an additional service fee.
- Proactively liaise with strata management companies to ensure common areas are maintained to a high standard. Report any hazards or maintenance issues identified.
- Pay strata levies, council rates and water rates on your behalf. If the property has its own water meter and is water efficiency compliant we will invoice the tenant for the water usage and remit back to you at no additional charge.
- Keep you updated on development applications in your property's local area if correspondence is sent to our office.
- At the end of the lease, we will carry out an extensive final inspection of the property to ensure any repair issues are addressed. A comprehensive final inspection is always carried out prior to the release of the tenant's bond.
- Provide you with an End of Year Financial Statement for your tax return preparation.
